Reviews

Ciaran,
2.8

20.06.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Not impressed at all. Stayed in room 312 and never slept as the person in room 311 was snoring loudly. Sound proofing in the rooms well below whatโ€™s needed for a hotel. Male staff at breakfast was rude and dismissive. Burger at dinner was hard and dry.


Response:

Andy,
5.0

26.03.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We had a great stay again at the Viking, we tried every other hotel in Waterford and we are definitely sticking with the Viking. The rooms are perfect, the food is good answering a nice atmosphere.


Response:

Dear Andy, Thank you for your wonderful review of the Viking hotel and for the lovely comments regarding your recent stay. I am delighted you enjoyed your experience with us and we look forward to welcoming you back very soon. Kind regards, Darren Byrne, General Manager

Stuart,
5.0

22.03.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Fabulous place to stay ,quiet undisturbed sleep,light and airy rooms,big car park and pleasant lounge facilities .Recommend


Response:

Dear Stuart, Thank you so much for your excellent review of the Viking hotel and for the lovely comments regarding your stay. I am delighted you enjoyed your experience with us and we look forward to welcoming you back very soon. Kind regards, Darren Byrne, General Manager

Sarah,
5.0

14.03.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Hotel staff were very friendly and really helpful. Restaurant was quite accommodating and the food was fabulous! Room was beautiful. Really big and bathroom was lovely. Really emjoyed our stay, would highly recommend and will be back ! ๐Ÿ˜๐Ÿ˜Š


Response:

Dear Sarah, Sincere thanks for taking time to review your recent stay with us here at the Viking hotel and for the wonderful comments which I will pass along to the team here. I am so pleased you enjoyed your stay and I hope we can welcome you back very soon indeed. Kind regards, Darren Byrne, General Manager.

Anon,
5.0

05.12.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Stayed for 1 night for my husband's 50th. Could not fault anything. Reception staff really friendly and helpful. Bar staff also very good. Would definitely stay again


Response:

Dear Sheila, Thank you for your lovely review of the Viking hotel and for awarding us top marks on your recent stay. I am delighted you enjoyed it and I hope we can welcome you back very soon. Kind regards, Darren Byrne Operations Manager