Reviews

Anon,
4.4

18.10.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Very helpful receptionist


Response:

Hi Kieran, Thank you so much for your recent review and high rating you gave us. I am so pleased you enjoyed your stay and I will pass along your comments to our team in reception. I hope to welcome you back very soon. Kind regards, Darren Byrne Operations Manager

Anon,
5.0

28.09.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Overall this hotels standards were exceptional for the price I paid. The warmed, friendliness and help received but also witnessed at reception was one of the best I have seen in any hotel stayed in.


Response:

Hi Derek, Thank you so much for your fantastic review and the top marks you awarded us. I am delighted you enjoyed your stay and I will ensure to pass along your lovely comments to our team in reception. We hope to welcome back here to the Viking very soon. Kind regards, Darren Byrne Operations Manager

Anon,
4.8

21.09.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Hi Catherine, Many thanks for you recent review and the high marks you awarded us. I am very pleased you enjoyed your stay and we look forward to welcoming you back in the near future. Kind regards, Darren Byrne Operations Manager

Anon,
5.0

18.05.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We have stayed at the hotel a good few times since 2009 - for visits to Whitfield. We have always found the staff very pleasant & helpful. The hotel is always very clean & food is good..


Response:

Hi Margaret, Thank you for taking the time to review the hotel. I will pass on your kind words to the staff here. We hope to see you again soon. Kind Regards, Darren Byrne, (Operations Manager)

Anon,
5.0

02.05.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

The food was outstanding and the bar staff were amazing


Response:

Hi Sinead, Many thanks for your kind review; I will be sure to pass on your compliments to the Chef and the staff here. Kind Regards, Darren Byrne (Operations Manager)